The Microsoft Dynamics 365 Sales AI Consultant Associate (AB-210) program prepares students with the skills required to design, configure, and optimize AI-enhanced sales solutions using Microsoft Dynamics 365 Sales, Copilot in Dynamics 365 Sales, and AI-powered agent capabilities. Students learn how to configure sales processes, improve seller productivity, implement intelligent workflows, manage customer data, and apply AI-driven insights throughout the lead-to-cash process. The program aligns with Microsoft Exam AB-210: Accelerating Sales Pipelines with AI in Dynamics 365.
Curriculum
- 12 Sections
- 0 Lessons
- 10 Weeks
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- Week 1 Introduction to Dynamics 365 Sales and AI-Enhanced Business Applications0
- Week 2 Dynamics 365 Sales Environment Configuration0
- Week 3 Sales Process Configuration and Management0
- Week 4 Customer Data Management and Microsoft Dataverse0
- Week 5 Copilot in Dynamics 365 Sales0
- Week 6 AI-Powered Sales Insights and Intelligence0
- Week 7 AI Agents and Intelligent Sales Automation0
- Week 8 Microsoft Power Platform Integration0
- Week 9 Microsoft 365 Sales Productivity Integration0
- Week 10 Security, Governance, and Data Protection0
- Week 11 Designing AI-Enhanced Sales Solutions0
- Week 12 AB-210 Certification Preparation & Capstone Project0
